PLEASE NOTE: Due to a high increase in referrals, we had to unfortunately close our books until further notice. We are not looking to hire other clinicians at this stage.

Sunny Psychology Maroochydore

Cancellation Policy

Life can get busy and to help you remember your psychology appointment, a courtesy text reminder is send three days prior to your session. Please reply with a clear ‘Yes’ or ‘No’ to this message.

If you would like to reschedule, please send an email to or reply via  text message to the automated appointment reminder message. You will be contacted to reschedule at a time and day convenient for you.

You may cancel your appointment at any time. When appointments are booked, the whole hour is reserved especially for you. Therefore, there is a cancellation policy is in place to allow us to offer the allocated time to another person who may be on the waiting list. At intake a new client will receive the complete privacy and cancellation policy.

  • Please note the following cancellation fees apply:
    When less than 24 hours’ notice is given for a cancelled session, 100% of the session fee will be charged.
  • When less than 48 hours’ notice is given for a cancelled session, 50% of the session fee will be charged.

Medicare does not cover cancellation fees. Thank you for respecting the practitioner’s time.